Stanbic IBTC Bank job Recruitment 2021/2022 – This is to inform the general public that Stanbic IBTC Bank is recruiting suitably qualified candidates to fill the vacant job positions in their company.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
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We are recruiting to fill the position below:
Job Title: Client Service Officer – Lagos Island
Job ID: 60121
Location: Lagos Island, Lagos
Work Arrangement: Fully Office Based
Job Sector: Banking
Job Purpose
- To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide).
- Proactively and reactively cross sell the Group’s products and render frontline service support
Job Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures.
- Ensure the ATM cards are locked away overnight.
- Handle retained ATM cards according to laid-down procedures.
- Perform daily balancing of ATM cards in conjunction with the Asset Custodian
- Attend to all telephonic enquiries regarding ATM cards.
- Dispatch and receive ATM cards to/from away branches.
- File ATM cards in received-date order.
- Issue off-cycle statements at customer’s instance and take charges as appropriate
- Keep records of all source instructions from customers
- Identify cross-selling and migration opportunities and sell products/services reactively.
- Participate in tactical sales/marketing activities as required.
- Attend to all pension enquiries
- Processing of client withdrawal application.
- Print statement of account and registration certificate for the client
- Cross sale.
- Render daily report on applicable platform.
- Processing of client change of account information and signature
- Processing of NSITF transfer.
- Processing of deceased person benefit withdrawal.
- Attend to all Asset management enquiries
- Processing of client subscription.
- Processing of deceased person redemption
- Print statement of account and registration certificate for the client
- Dispatch all document to appropriate unit after execution
- Cross sale
- Processing of client redemption
- Processing of client change of account information.
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Job Requirements
- Candidates must possess a minimum of a Bachelor’s Degree in any related field.
- 2+ years banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully.
Interested and qualified candidates should: Click here to apply
Job Title: Client Service Officer – South-South / South East
Job ID: 60122
Location: Rivers
Work Arrangement: Fully Office Based
Job Sector: Banking
Job Purpose
- To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide).
- Proactively and reactively cross sell the Group’s products and render frontline service support
Job Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures.
- Ensure the ATM cards are locked away overnight.
- Handle retained ATM cards according to laid-down procedures.
- Perform daily balancing of ATM cards in conjunction with the Asset Custodian
- Attend to all telephonic enquiries regarding ATM cards.
- Dispatch and receive ATM cards to/from away branches.
- File ATM cards in received-date order.
- Issue off-cycle statements at customer’s instance and take charges as appropriate
- Keep records of all source instructions from customers
- Identify cross-selling and migration opportunities and sell products/services reactively.
- Participate in tactical sales/marketing activities as required.
- Attend to all pension enquiries
- Processing of client withdrawal application.
- Processing of client change of account information and signature
- Processing of NSITF transfer.
- Processing of deceased person benefit withdrawal.
- Print statement of account and registration certificate for the client
- Cross sale.
- Render daily report on applicable platform.
- Attend to all Asset management enquiries
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- Processing of client subscription.
- Processing of deceased person redemption
- Print statement of account and registration certificate for the client
- Dispatch all document to appropriate unit after execution
- Cross sale
- Processing of client redemption
- Processing of client change of account information.
Job Requirements
- Candidates must possess a minimum of a Bachelor’s Degree in any related field.
- 2+ years banking experience, preferably interfacing with customers.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully.
- Strong relationship management background.
Interested and qualified candidates should: Click here to apply
Job Title: Client Service Officer – South West
Job ID: 60120
Location: Oyo
Work Arrangement: Fully Office Based
Job Sector: Banking
Job Purpose
- To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide).
- Proactively and reactively cross sell the Group’s products and render frontline service support
Job Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures.
- Ensure the ATM cards are locked away overnight.
- Handle retained ATM cards according to laid-down procedures.
- Perform daily balancing of ATM cards in conjunction with the Asset Custodian
- Dispatch and receive ATM cards to/from away branches.
- File ATM cards in received-date order.
- Attend to all telephonic enquiries regarding ATM cards.
- Issue off-cycle statements at customer’s instance and take charges as appropriate
- Keep records of all source instructions from customers
- Identify cross-selling and migration opportunities and sell products/services reactively.
- Participate in tactical sales/marketing activities as required.
- Attend to all pension enquiries
- Processing of client withdrawal application.
- Processing of client change of account information and signature
- Processing of NSITF transfer.
- Processing of deceased person benefit withdrawal.
- Print statement of account and registration certificate for the client
- Cross sale.
- Render daily report on applicable platform.
- Attend to all Asset management enquiries
- Processing of client subscription.
- Print statement of account and registration certificate for the client
- Dispatch all document to appropriate unit after execution
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- Cross sale
- Processing of client redemption
- Processing of client change of account information.
- Processing of deceased person redemption
Job Requirements
- Candidates must a minimum of a Bachelor’s Degree in any related field.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully.
- 2+ years banking experience, preferably interfacing with customers.
- Strong relationship management background.
Interested and qualified candidates should: Click here to apply
Application Deadline
Not Specified.
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