Job Vacancies at Standard Chartered Bank Nigeria 2022 /2023 – The Standard Chartered Bank is recruiting candidates suitable for the vacant positions. Interested candidates should follow the guidelines listed below to apply.
Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviors that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviors we have a remuneration programme in place, carefully designed to incentivize our employees to live our values every day.
Job Title: Head, Lending Operations and Risk Operations
Location: Lagos
Schedule: Full-time
Employee Status: Permanent
Key Roles
- Appraise and contribute to the development of the Bank’s strategic plans.
- E2E ownership of the client onboarding journey to drive credit quality, client experience and operational efficiency.
- Align the Credit risk and lending operations strategy of the function with business strategy and risk appetite and oversee its execution. For positions overseeing fraud – embed all principles of fraud operations to have an effective onboarding strategy. For positions not overseeing Fraud Ops to – work closely with the Fraud Operations team in embedding the strategy
- Effectively deliver the strategic initiatives on digital onboarding and embedding new technologies for auto credit decision and faster TAT. Embed principles of Right Shoring.
- Build a Centre of Excellence to support the shifting of risk management to the frontline.
- Support to strengthen the Organization’s risk culture and accountability and help reinforce the defense line up.
- Represent the underwriting and lending operations function in relevant country committees and management forums.
- Supervise the teams to achieve sound management of all aspects of Credit and Lending Operations in relevant country/GBS Cluster
- Support to enhance Priority, Affluent and Private business as best in class CVP and Support to deliver Signature Client Journeys
- Support Personal Banking agenda with Digital led model.
- Embed innovation, digitization and new ways of working by defining and auctioning future state operating model.
- Define the strategic intent and agenda for the Credit risk operations and Lending operations function.
- Provide Group information, guidance, best practice and expertise to ensure that the Function applies the same business strategy and operate the risk management system;
- Communicate to the Business the strategic intent and collective agenda for the Function;
- Maintain and develop underwriting and operations capabilities and skills to meet ongoing business needs and plans – awareness and understanding of the wider business, economic and market environment in which the Group operates.
- Ensure the Fraud Risk Management framework is effectively embedded and communicated across the business segments and lending products.
- Develop effective fraud risk management strategies and timely deploy these strategies across products and channels.
- Lead the efforts to develop, deploy and optimize country credit initiation strategy and processes.
- Adhere to Global Cap Plan and MIS + Policy governance framework
- Good understanding of Credit Policy and Fraud Process Standards. Understanding of implementation of Credit Decision Engines, Scorecards and tools for credit underwriting
- Run day-to-day underwriting and operations and lead its team by example. This requires keeping track of performance metrics, taking corrective actions, analyzing bottlenecks and implementing solutions that bring process performance to the next level. Examples of critical success metrics would be improving TAT, reducing the % of portfolio in late repayment, etc.
- Identify and track Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to support the Approval quality and daily operations. Awareness of TTD Quality, score band shifts and linking evolving trends to credit operations approach and training.
- Cross functional experience in Risk – Collections / Fraud / Credit Policy preferred
- Cross product underwriting experience – Business Banking, Mortgage, Credit Cards, Personal Loans, etc.
- Ensure effective management of operational risks within the Function and compliance with applicable internal policies, and external laws and regulations. Identify and report all weaknesses inherent in the standard controls.
- Leads the development of the design, management and adherence of key operating controls and levers that improve end to end decisioning efficiency and customer experience. eg:Workflows, EUC
- To ensure Approval of Applications as per policies in DOI and Bulletins and supporting in achieving a superior End to End TAT.
- Ensure capacity is adequate to support the processing, and the linkage between capacity planning, volumes and expenses remains robust at all times.
- Work with Business Partners, Product Partners and Risk team members to optimize Strategy and Processes
- Manage and improve unit costs.
- Establish initiatives and plans to improve performance:
- Improve Approval quality and productivity
- Operational Excellence Rework reduction / TAT reduction
- Early Delinquency Reviews and feedback to policy teams.
- Cross functional training to develop risk awareness and culture.
- Service Reviews embedded with KPIs, KRIs and KCIs.
- SLA adherence
- Ability to review and work with CCH and stakeholders to eliminate pain points in relevant processes
- Monthly meeting With Country Credit Head, Policy and process control unit to discuss delinquent cases, Risk Decision Framework and Approval Rate Reviews.
- Effectively manage and handle escalations / process breaches
- Help team improve their efficiency in assessment of applications – not sure what this means as there is already text on optimization, etc.
- Responsible for managing vendors supporting the onboarding activates including those that are outsourced.
- Develop and maintain fraud management capabilities, skills and infrastructure in the region that are in compliance with both internal policies and external regulations and are responsive to fraud attacks
- For positions also overseeing Fraud Risk Operations – Application Fraud Risk And Surveillance fraud
- Effectively manage E2E process archival and document management guidelines for Lending operations
- Controls on Independence / principles of dual control etc. for loan disbursement
- Oversee plastic ordering and fulfillment responsibilities
- Oversee Outsourcing arrangements as applicable
- Lead through example and build a risk culture within the Function and across frontline.
- Establish a plan and timeline to develop a Beginner to Advanced understanding of Credit Risk Management within the function. Is this country specific? Should this not be Group led with country in execution mode?
- Embed with in the team Agile and New Ways of Working.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles.
- Employ, engage and retain high quality people, with succession planning for critical roles.
- Responsibility to review team structure/capacity plans.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Appropriately certified and ensure a culture of Risk learning
- Drive a self-improvement culture with focus on Credit Quality, OKRs and A3s
- Support Country Credit Head to uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.
- Support the CCH and CRO to shift the risk management to the frontline which in turn strengthening the organization’s risk culture and accountability and reinforce the defense line up.
- Ensure risk identification, measurement and mitigating capabilities are built in the function which are objective, consistent and compliant with applicable regulations
- Assign Lending authorities only to suitable named individuals in line with their skills and judgment – is this allowed? I thought lending delegation is by Credit Risk team with no sub-delegation.
- Document all tests, strategies and outcomes implemented in Credit Initiation.
- Obtain assurance regarding the effectiveness of all process and controls. Compliance with applicable laws and regulations.
- Capability to analyze and accept employment, Income, scorecard, application/behaviour scores, valuation risk ratings outside of policy (within CAD guidelines)
- To comply with the bank’s requirements of AML, CDD and all policies related to the group reputation risk.
- Relevant DOI/Bulletins/CCPMs are checked before processing and/or approving a request, in case of any exception the same is pended/rejected and reported.
- Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud
- Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis.
- Maintain a good understanding of the requirements relevant to the role and ensure that these are well understood reflected in internal procedures.
- Maintain and open and cooperative relationship in dealings with Second Lind and third Line.
- Support the Risk owners to ensure business heads and all risk control owners understand and accept their risk management responsibilities.
- In the event of regulatory breaches, policy breaches or where credit appetite have been breached, ensure senior management are informed and that actions are taken quickly to remediate.
- Identifying and reporting all exceptions on non-compliance with standard controls
- Service level are to be checked and monitored and ensure there is no breach.
- Participate and contribute in relevant Country governance forums and committees
- Ensure outsourcing arrangements related policies and procedures are fully complied in-country.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Credit Risk Operations and Lending Operations function to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal:
- Country Head of CPBB
- Members of Country CPBBMT
- Global Head Risk Operations and Lending
- Head Fraud Operations
- Head Credit Risk Operations and Lending (global)
- Country COO / Regional COO
- Country Head Onboarding
- Country Credit Head
- Country Head of Policy
- Country Head Fraud Operations and FRM second line
- GBS /Country teams depending whether role is in country or GBS.
- GIA and BRM
- Group Stakeholders as relevant for initiatives
- Outsourcing arrangements.
External:
- Regulators and Central Banks
- External auditors
Other Responsibilities:
- 1. Embed ‘Here for Good’ and the Group’s brand and values in Country and Region.
- 2. Perform other responsibilities assigned under Group, Region, Country Business or Functional policies and procedures.
Minimum Qualifications
- Candidates must possess a Bachelor’s Degree or a Master’s Degree in Business Administration in either of Finance, Business, Economics, Mathematics / Statistics is preferred.
- At least 15 years of banking experience, with bulk of it being in the Credit Risk Management domain. Minimum of 10 years of underwriting / Risk policy experience for Big Markets
- Team Management Experience
- Experience in holding Delegated Lending Authorities and Approving High ticket Loans.
- Qualified in Certifications, CLSB (Omega Learning) , CSA (Omega/Moody’s) or equivalent
- Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries
- Good understanding of the key drivers of Asset products financials and the underlying consumer behaviors that drive those financials
- Numerically savvy, able to work with data, perform analysis and communicate results.
- Strong analytical skills and problem-solving abilities
- Able to manage incidents, including liaising with IT and stakeholders to ensure smooth resolution, design and implement system changes
- Experienced in performance management. Capable of understanding process shortcomings and set up key performance indicators to measure improvements
- Strong interpersonal skills, ability to connect with customers, direct reports and Management teams.
- Familiar with regulations and must possess sound market and industry knowledge.
Job Title: Executive Assistant
Job ID: 2200007350
Location: Lagos
Schedule: Full-time
Job: Business Support and Management
Employee Status: Permanent
Key Roles
- Assisting the ED, to provide administrative, secretarial support and to primarily run the office and his direct report request. Day to day management of his office
- Assisting the Country/Cluster Managers in providing secretarial duties.
- Highlighting risk and concerns to the ED, so that it can be highlighted and addressed.
- Support to CMs; contribute to ensuring timely, effective, efficient and quality service delivery of the Department
- Provide support to Chief Financial Officer in the co-ordination of the departmental activities by ensuring that the CFO (and other Finance Managers) meet their objectives and serve internal and external customers in an efficient and timely manner. This includes ensuring, on a day-to-day basis that matters that require follow up are acted on by the CFO (and other Finance Managers).
- Handle all correspondence and communication including mail, faxes, letters, and memorandums and responding to routine mail, handling telephone and customer enquiries related to the CFO (and other Finance Managers).
- To receive and manage the CFO’s mail and distribute as appropriate.
- Word-processing of all correspondence for the CFO (and other Finance Managers).
- To provide the appropriate response to customer enquiries and/or re-direct some of the enquiries to relevant officers of the department/ division.
- To respond to client/customer/ supplier enquiries in a professional manner so as to project and maintain the Bank’s image at all times.
- Managing the facilities/office equipment’s, and any other related tasks
- Maintenance of cost center control of expenses.
- Organization of logistics for travels, meetings, trainings/ workshops and events.
- Receive and coordinate logistics for all Group/ Regional/ Cluster guests
- Maintaining internal compliance regulations for the team.
- Handle day to day management of the team requests in the office.
- Maintaining an organized and logical filing system and client base
- Management of the CFO’s diary.
- Maintain confidentiality of all correspondence and communication.
- Filing of team member’s expenses, claims, office purchase receipts etc.
- Ensure that all team members comply with Group compliance processes such as clear desk policy, information protection (locking systems while away from seats)
- Process OTTs, BTAs, Chequebooks, Cards etc for the ED/CFO
- Ensure effective and efficient communication across the Cluster.
- Ensure Finance policies are followed across West Africa and escalate where necessary to the ED/CFO on any issues of concern.
- Constant monitoring of Gaps and Potential risk issues so as to ensure that they are closed / mitigated within reasonable timeframe
- Other duties as may be assigned from time to time.
- Manage monthly departmental meeting process including timely producing of agenda, minutes etc. Track and follow-up on actions points until closure.
- Handle OL admin for Finance including record keeping on training ; follow-up on staff to complete e-Learning modules
- Co-ordinate Finance departments “My Voice” Impact Planning, monitoring and team building activities
- Co-ordinate Finance CSR activities
- Leave management and tracking.
- Monitoring stationery stocks and ordering new supplies
- Maintain efficient and effective computerized and manual filing and retrieval system. Manage the Finance and Administration’s archival and retrieval processes.
- Arrange all travel, hotel reservation and visa arrangements for the CFO and Finance & Admin staff, as well as any visitors who may be coming specifically to do business with Finance.
- Co-ordinate meetings and conference calls for the CFO (and other Finance Managers), which includes correspondence to relevant parties, booking meeting rooms etc.; ensuring that all relevant meeting information and materials are distributed in good time.
- Assist with the arrangements of any functions i.e. client or staff related for the CFO (and other Finance Managers) e.g. conferences, group visits etc.
- Assist in general Finance Operational Risk Management and Assurance process, including completion and submission of assigned Country Finance KRIs, KCIs and CSTs.
- Put together Minutes of Meetings
- Other duties as may be assigned from time to time
- Provide support to other teams within Country Finance Function.
- Coordinate and consolidate all key CFO/ Finance presentations (Exco, Board, ALCO etc) within stipulated time frame; ensuring they are of high quality.
- Support the team to compile all documents required by internal/ external auditors and examiners before and during audit
- Raise e-pros requests for Finance, ensuring accuracy, completeness and compliance with the Bank’s policy.
- Serve as back-up to Account Payable Manager, when necessary
- Execution of other tasks that may be assigned by Head, Balance Sheet and Performance Management. Some of the tasks include:
- Circulation of the daily FTP rates, Loan- to-Deposit Ratio, daily deposit tracker, Risk Indicator Dashboard
- Update daily balance sheet and daily back testing, deposit tracker,
- Monthly journals and monthly cost reports for the GSFs in Nigeria
- Other ad-hoc tasks directed by the Balance sheet and Performance manager.
- Highlighting risk and concerns to the ED, so that it can be highlighted in appropriate risk forums.
- Ensure the smooth running of the projects the ED is leading.
- Ensure CH’s complete and submit all report and request sent to them for feedback
- Ensure adherence to all Processes, Policies and Procedures.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders:
- Key stakeholder interactions are ED, Country CFOs, and Financial Controllers.
Minimum Qualifications
- Candidates must have a minimum of 4 years corporate experience
- Candidates must possess a Bachelor’s Degree (2.2 equivalent) in any discipline from a recognized institution
- Professional accounting qualification (ICAN/ACCA, etc) desirable – Fully or partial.
- Licenses and Certifications/accreditation added advantage.
- Proficiency in English language required.
Job Title: Associate, Treasury Markets
Job ID: 2200007675
Location: Lagos
Job: Audit
Schedule: Full-time
Employee Status: Permanent
Key Roles
- The primary responsibility is the management of the Bank’s liquidity profile, ensuring that it remains within stipulated risk tolerances.
- The job is to raise and deploy liquidity to ensure that the bank is in a position to meet all its obligations at all times (intra-day and inter-day); to meet all regulatory requirements; to diversify the funding base in a prudent manner; to pre-empt times of surplus and tight liquidity and to produce a curve reflective of the banks marginal cost of liquidity.]
- Provide balance sheet and market insights to HoTM and/or ALCO to ensure prudent and accurate directions from ALCO
- Liaise with other business units to obtain the best possible view of asset pipelines and forecast liability generation
- Communicate the funding requirements / excess liquidity position with the Central liquidity team. Convey capacity on limits
- Ensure adherence to all regulatory requirements and all internal liquidity metrics
- Determine the level of marketable security holdings to facilitate the Bank making payments within the local RTGS system (in relevant countries)
- Raise a flag to senior management on any concerns over the Bank’s capacity to easily meet projected funding requirements
- Access the money markets as required; either with other banks directly or through interdealer broker; raising and placing liquidity to ensure liquidity limits are adhered to whilst maximizing economic value to the Bank
- Being proactive in raising liquidity when it is cheap, deploying it when it is expensive
- Proactively establish and maintain good relationships with direct wholesale customers, including central banks
- Swap funding between currencies to meet liquidity requirements and to minimize funding costs
- Move funding between TM desks as required
- Participate in local central bank operations and facilities, as required
- Provide oversight to TM Support in ensuring adequate intra-day liquidity to facilitate all payments / to meet pay-in obligations with CLS (in relevant centers)
- Liaise with the Repo desk in order to manage a stock of eligible collateral for use within the LAB or act as intraday collateral for RTGS
- Preposition eligible securities at the local central bank to be used as backstop liquidity (where available)
- Decide on the requirement to purchase securities to meet the statutory, stress, payments or prudent requirements
- Decide the need to raise medium term funding
- Operate within TM’s liquidity and credit limits
- Ensure LM function activities are within MCO, WBG, Stress, MTF and Swapped Funds Guidelines as prescribed by GMR limits
- Flag any potential liquidity limit issues to GMR in advance
- Request for temporary limits to GMR and Credit, where appropriate
- Submit annual limit application to GMR and Credit
- Maintain desired ratios as directed by the Global Head of Liquidity
- Produce daily yield curves for the Bank’s marginal cost of funding in local and major foreign currencies, fixed and floating, for funds transfer from or to the rest of the Bank
- Ensure this curve encourages an overall balance of liquidity yet does not unduly disadvantage any business unit
- Manage the relationship with the local key stakeholders.
- Custody and management of TM’s RWA limit, ensuring adherence to the target set over the semi-annual reporting periods. Responsible for forecasting RWA usage and input into the setting of the limit, after obtaining the relevant balance sheet information from all parties
- Understand and be able to act on the Country Liquidity Contingency Plan
- Ensure a full understanding of what is expected of TM if the plan is activated
- Develop and maintain strong relationships with of the sources of standby and emergency liquidity, including central banks
- Actively monitor for and immediately alert senior management on any evidence that the bank could be about to encounter funding stress
- In case this plan is ever activated, take ownership to raise desired liquidit
- Money Laundering Prevention
- Ensure money laundering prevention requirements and procedures are communicated to unit staff in Financial Markets
- Ensure the procedure of suspicious transactions monitoring within Global Markets is followed
- Report any issues related to money laundering prevention arising within the unit to Business MLPO and unit head
- Vet and assist in the investigation of suspicious transaction reports originating from unit staff
- Communicate with Relationship Manager (RM) on money laundering requirements and suspicious transactions.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Employ, engage and retain high quality people.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Provide leadership in Financial Markets Nigeria and West Africa to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
- Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours and take personal responsibility for:
- The conduct of individuals in Financial Markets Nigeria and West Africa, ensuring behaviors set out in the Group Code of Conduct are followed.
- Financial Markets Nigeria and West Africa achieving the outcomes set out in the Conduct Principals and Pillars.
- Both direct and indirect/dotted line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees.
- Provide oversight to TM Support in ensuring that liquidity risk from the commercial balance sheet is being transferred to TM as per policy Ensure that funding costs are accurately reflected, including the impact of stress; and statutory holdings.
- Ensure that all compliance and local regulatory requirements are met and reported as appropriate
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Minimum Qualifications
- Candidates should possess a Bachelor’s Degree and have relevant job Experience.
Key Stakeholders
Internal:
- Global Head of Liquidity and his managers
- TM Investment Management
- Sales Desks within FM
- Relationship managers
- ALCO
- Group Treasury
- GMR
- TCRM
- DCM
- SCB countries in region and the major hub TM centres
External:
- Local Banks
- Local central bank, departments involved in Money Market Operations
- Money Brokers
- Direct Wholesale customers
Other Responsibilities:
- ALCO balance sheet strategy
- Prudent Liquidity Policy including benchmarking against other banks
- The degree to which liquidity planning has ensured continued capacity for new deals and business growth.
Job Title: Local Product Manager, Trade
Job ID: 2200003907
Location: Nigeria
Schedule: Full-time
Job: Institutional Banking
Employee Status: Permanent
Job Description
- Manage and deliver the TB end-to-end product objectives within the country for Trade in alignment with global objectives for the product line, including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for Trade.
Key Roles
- Directly responsible for product Profit & Loss within the country, and support as required the origination process. Have clear responsibility over pricing for all trade products and management of assets, contingents, and for the allocation of Risk Weighted Asset (RWA)
- Work with the Regional Product Head in the management of the country Asset & Liquidity Committee (ALCO) in alignment with country TB Heads and Regional Product heads. Monitoring market changes and pricing strategies.
- Drive in conjunction with regional product head, central revenue initiatives locally by ensuring that in country action plans are in place and revenue targets are achieved
- Determine standard product pricing and monitor collection of fee and NII across products for the country.
- Develop jointly with the Sales team a local Product & Sales strategy to meet country objectives, in line with the overall Transaction Banking strategy
- Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and deliver financial performance. Recommend and plan actions to build or reinforce our competitive edge
- Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow in the market.
- Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in country
- Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments relevant for the market and feeding these needs into the Regional product teams.
- Sponsor launches of product enhancements, new products, channels or new platforms as required. Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets
- Ensuring training initiatives are executed in the country in line with the global commercialization agenda.
- Identify and market-size new business opportunities and revenue pools and articulate the product and client access capabilities needed to seize a share of them
- Establish a strategy that drives a customer-centric view into Transaction Banking with activities including but not limited to focus groups, customer surveys and Voice of the Customer.
- Where relevant work with the Network team, to building of relationships with third parties to expand the product offering as set out in the country plan and look at ways of reducing cost of such relationships.
- Provide leadership to commercialize new and existing product offerings in the market.
- Directly responsible for commercialization of new product capabilities by ensuring commercialization plans, targets and infrastructure to maximize success for it launch
- Be a critical advocate, internally and externally for the Transaction Banking business with the commensurate presence, credibility and communication ability to manage internal and external stakeholders in the region externally (including client education and commercial opportunities) and internally across functions.
- Understand the needs of customers and prospects, and implement structures and solutions to meet these needs ensuring delivery of all SCB related capabilities,
- Provide ongoing support and training to Transaction Banking (TB) Sales, Corporate, and Commercial & Institutional Banking, Global Market, Risk and Group Technology & Operation staff to provide assistance to facilitate the closure of large or complex deals.
- Maintain high level client interaction. Approximately 20% of your time should be spent on client-related activities focused on strategic topics that help understand client needs and ensure an appropriate set of solutions delivered.
- Provide strong leadership to the in-country team
- Be a lead market advocate for TB participating and representing the Bank in industry bodies and market forums.
- Actively influence regulatory and public policy agenda through regular engagement with key regulators; be a point of reference in the region to give context to proposed regulations
- Provide leadership, coaching and motivation to the team and ensure that members are adequately equipped and trained to handle their role and work effectively in a matrix organization
- Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to TB products within the country.
- Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BORF/CORGs
- Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition
- Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks.
- Ensure compliance with all Client Due Diligence (CDD) and Anti-Money Laundry (AML) and Sanctions policies and procedures.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Transaction banking Business to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Minimum Qualifications
- Candidates should possess a Bachelor’s Degree and have relevant job Experience.
Key Stakeholders
Internal:
- Central Product Management Team
- Africa and Middle East Transaction Banking Team (Segment/Business/Product/Sales Heads, Transaction Banking Sales, Product, Implementation, Business Risk, Corporate Service Manager etc)
- West Africa Corporate, Commercial & Institutional Banking, and its Business Partners (Credit – CRC, Finance – CFO, Legal and compliance, Group Technology & Operations, HR, Group Internal Audit)
- Relevant country committees (Asset & Liquidity Committee)
- Corporate Affairs marketing.
External:
- Customers (across the breadth of the portfolio)
- Trade associations
- Vendors
- Infrastructure providers
- Trade and industry journals
- Competitors (industry initiatives)
- Regulators and Government agencies.
Job Title: Senior Audit Manager, GCFO Finance
Job ID: 2200007114
Location: Lagos
Job: Audit
Schedule: Full-time
Employee Status: Permanent
Job Descriptions
- Group Internal Audit (GIA) in Standard Chartered Bank is looking for an exceptional and dynamic Senior Audit Manager to join our Finance GIA Team within the Group CFO Audit team.
- The Finance audit team provides coverage over the full suite of Finance globally. This includes coverage around Stress testing, Financial Controls, Financial Regulatory Reporting and Tax.
- We pride ourselves in being Auditors of the Future, forward-looking and agile with a keen focus on Smarter Auditing. When you join us, you will enter a role that challenges the status quo, moves mindsets and be a part of the future of banking.
- You will have a crucial role in providing audit coverage on stress testing, financial controls, financial regulatory reporting and tax. This is a critical role that provides exposure to auditing and risk management at a global scale and offers significant career development opportunities. The role reports to Head of Audit Finance.
Key Roles
- Lead all audit and risk assessment work on Finance.
- Ensure audit work clearly identifies and provides assurance on all relevant risk types including financial reporting, tax and financial controls.
- Establish relationships with senior business stakeholders in Finance, Tax and Stress Testing.
- Support the HOA and SAMs where required, in the development of the GIA risk assessment and development of an appropriate audit plan for the HOA’s assigned portfolio.
- Propose audits for coverage during the audit cycle based on their knowledge of the business.
- Carry out their role in line with the Audit Charter and remain independent from management and free from interference.
- Assist the HOA to effectively manage the cost of assigned audits within the allocated budget for audit engagements
- Participate as team member or team leader for assigned audit work and potentially lead the more complex audits such as cross-functional and multi-location high risk audits.
- Ensure that audit deliverables meet quality standards and timelines in line with the GIA methodology.
- Draft and submit inputs to the audit scope (including the Audit Planning Memo and Controls document) proposed by the Audit Lead.
- Assist in the drafting of the audit report in the GIA report review process.
- Track the implementation/delivery of the agreed issues and action plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to audit/action plan owners and escalate audit findings that remain unresolved.
- Support the HOA to update the relevant assigned risk assessments on a regular basis to ensure that changes in risk profiles are identified in a timely manner, proposing changes to the assigned audit plan to the HOA, as appropriate.
- Be prepared to raise issues/concerns outside the normal audit process.
- At the request of the HOA, attend relevant meetings (e.g. PSCs, Management Groups and Committees) to keep up-to-date on key business matters and provide the right challenge to ensure risks are appropriately identified, discussed and timely remediation plans are put in place.
- Review MI and reports regularly to keep up to date with key trends within the business.
- Establish and maintain effective working relationships with the management of business units which fall under risk assessment responsibility.
- Demonstrate proactivity and positive engagement during team sessions.
- Influence change within the department by highlighting potential enhancements.
- Identify growth areas at the start of each audit and discuss with the Audit Lead on how best to work on them during the work.
- Identify and successfully complete key internal training for self-development.
- Support the HOA to proactively spot talent for GIA.
- Assist the HOA to manage the relevant Product/Country clients and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile.
- Ensure clear communication of findings/issues/root causes to all relevant clients and monitor/escalate any overdue actions plans to the appropriate business manager and/or governance committee for resolution.
- Ensure timely escalation of delays in execution of audit work, both to auditee management and GIA management.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support the GIA to achieve the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Designated business stakeholders, typically related to individual audit assignments and the assigned portfolio.
- GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.
- Embed here for good and Group’s brand and values in GIA.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Minimum Qualification
- Candidates must possess a Bachelor’s or a Post-graduate Degree in Finance and / Accounting. Certified Public Accountant or equivalent.
- A successful track record with a minimum of 5 years (Audit Manager) or 10 years (Senior Audit Manager) in Finance auditing with a bank, consulting organization, Big-4 accounting firm.
- Hands-on expert knowledge and successful track record of the following:
- Financial Controls
- Stress Testing
- Financial regulatory reporting
- Tax both direct and indirect taxes.
- Track record of performing work independently with minimal supervision and meeting stretch timelines; comfortable to deal with ambiguity and solve problems.
- Very good written communication skills, willingness to learn, be persuasive while being respectful to others and being open to contrary views.
Benefits
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social well being.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive well being support through Unbind, a market-leading digital well being platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkit
- A continuous learning culture to support your growth, with opportunities to re skill and up skill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realize their full potential.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Closing Date
8th April, 2022.
Note: Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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