First Excelsia Professional Services Limited Recruitment 2022 for a Customer Care Intern – First Excelsia Professional Services Limited is recruiting candidates suitable to fill the position of a Customer Care Intern. Interested candidates should kindly follow the descriptions listed below to apply.
First Excelsia Professional Services Limited – Our client, an innovative research and development company with trendsetting products in the education and health sector, is recruiting to fill the position below:
Job Title: Customer Care Intern
Location: Lagos
Employment Type: Internship
Industry: Tech
Job Descriptions
- The suitable candidate would learn the essential processes of quality customer service and swift customer engagement and be exposed to creative things in the industry.
- This is a learning experience with a team of passionate and energetic people who would make learning fun and interesting while working.
Key Roles
- Resolve product or service problems by clarifying client/customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution.
- Prepare product or service reports by collecting and analysing client/customer information.
- Contribute to team effort by accomplishing related results.
- Provide support for efficient customer service processes
- Carry out other tasks (s) as assigned
Minimum Qualifications
- Candidates must possess a Bachelor’s Degree / HND in Business Administration or a similar field.
- Good communication and interpersonal skills.
- Time management skills.
How to apply
interested and qualified candidates should send their CV to: jobs@firstexcelsia.com using “Customer Care Intern” as the subject of the email.
Application Deadline 25th April, 2022.
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