How to Apply for Opay Nigeria Job Recruitment 2022/2023 – This is to inform the general public that Opay Nigeria is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.
OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 300,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status.
OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.
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We are recruiting to fill the position below:
Job Title: Technical Operations Analyst
Location: Lagos
Job Summary
- The Technical Operations Analyst is responsible for communications with third-party partners and operators, market research and data collection as well as Optimizing the UI and functions of the scenes in charge.
Job Responsibilities
- Work with technical team to expand and manage the distribution and merchant network on the mobile money platform
- Responsible for market research and data collection.
- Communicate to solve all problems of the responsible scenarios
- Optimize the UI and functions of the scenes in charge
- Develop performance metrics to build, deliver, report, and track mechanism
- Evaluate reports, decisions, and department results on established goals.
- Continuous tracking of market trends and ensuring up-to-date knowledge of market offerings to be able to provide advice on potential financial planning solutions based on merchants’ needs.
- Identify new business opportunities and ensure revenue generation
- Driving efficiency and mitigating operational risks to the barest minimum.
- Develop process improvement initiatives to achieve operational excellence
- Analyzing business models, conducting risk assessments on operations, and putting contingencies in place.
- Carrying out other operational duties when required
- Liaise and support the technical team to manage the platform performance, upgrades, and other modifications.
- Provide business operation consultant service to field staff
- Ensure regulatory, compliance, and legal rules are followed
- Manage budget to align with goals of the business.
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Job Requirements
- Candidates must have a minimum of a Bachelor’s Degree / HND in a related discipline.
- 4+ years of relevant work experience as Operations Manager in the IT Sector
- Must have good knowledge and experience developing around the general operations of a business.
- Must have team management Experience.
Interested and qualified candidates should: Click here to apply online
Job Title: Senior Manager – Customer Success
Location: Lagos
Employment Type: Full-time
Job Summary
- The Senior Manager is responsible for managing all aspects of the business unit’s customer support and relationship procedures, policies and oversees the implementation of a balanced workflow, tailored towards efficient and high-quality customer service.
Job Responsibilities
- Implement a standard workflow that provides a seamless customer experience to the customers.
- Increase customer loyalty by fostering an efficient customer relationship.
- Manage the customer support associates and ensure that the whole process is being implemented.
- Develop a service measurement process to ensure the workflow and the implemented idea achieve the desired result.
- Implement a well-structured quality assessment procedure that guides the customer success associates towards maintaining the set standard when implementing the ideas.
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Job Requirements
- Candidates must have a minimum of a Bachelor’s Degree in Mass Communication or any related field.
- Having a Master’s Degree in related field is an added advantage.
- A wealth of experience Managing and customer experience and support in FINTECH payment solutions firm preferably
- 8+ years of relevant work experience in customer service with minimum of 3 years as a Customer Success/ Support Manager.
- Results-oriented, entrepreneurial, and self-motivating.
Interested and qualified candidates should: Click here to apply online
Job Title: Regional Manager
Location: Lagos
Employment Type: Full-time
Job Summary
- We are looking for an experienced high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
- The Regional Manager will be responsible for maximizing our regional sales team potential, crafting sales plans, and justifying those plans to the upper management.
Job Responsibilities
- Achieve regional growth and hit sales targets by successfully managing the regional sales team
- Design and implement a strategic business plan that expands the company’s customer base across the region and ensure a strong presence
- Own recruiting, objectives setting, coaching, and performance monitoring of sales talent across the region.
- Build and promote strong, long-lasting merchant relationships by partnering with them and understanding their needs
- Present sales, revenue, and expenses reports and realistic forecasts to the management team
- Identify emerging opportunities and market shifts while being fully aware of new products and competition status.
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Job Requirements
- Candidates must have a minimum of a Bachelor’s Degree in business administration or any related field
- Having a Master’s Degree in relevant field is an added advantage.
- 8+ years of experience in Sales or Business Development with minimum of 3 years as a manager or regional lead from, FINTECH(mobile money or payment solutions firm) commercial bank
- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
- Committed to continuous education through workshops, seminars, and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching, and people management skills.
Interested and qualified candidates should: Click here to apply online
Job Title: Senior Business Intelligence Analyst
Location: Lagos
Employment Type: Full-time
Job Summary
- Deliver and support the businesses with integrated business intelligence and analytics capability for smart, data-driven decision making and strategic business insights for regular business actions.
Job Responsibilities
- Build a Business Intelligence strategy and function to deliver accelerated growth across the business areas.
- Build the BI and analytics strategy and roadmap planning, Improving business capability and BI technical capability.
- Build the reporting of financial modeling that provides a single set of reports available in real-time.
- Head up our small data team and continue to build out and improve the company’s data architecture, reporting, and analytical capabilities.
- Responsibility for data standards, analytical methodologies including, predictive modeling, segmentation, reporting, customer analytics, and descriptive statistics.
- Work alongside the Business Heads to build and support the alignment of performance KPIs through self-service dashboards. Providing timely and consistent data, clearly visualized.
- Influence executive members and other business leaders to accept and adopt ideas and analytical solutions.
- Ensure regular and frequent release of new self-service reporting capabilities to the key business areas.
- Build an influential relationship with the Business and Marketing teams to optimize investment between channels to maximize return on investment.
- Build an influential relationship with the Product teams to optimize with funnel conversion rates, product uptake, and results of experiments
- Lead the team to iteratively improve data capability and data architecture to support the BI mission.
- Foster a data-informed approach
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Job Requirements
- Candidates must have a minimum of a Bachelor’s Degree in Information technology, Computer science, or any related field.
- Having a Master’s Degree in related discipline is an added advantage.
- A wealth of experience either in analytics, business intelligence, or Senior IT data role in a FINTECH or Telecoms firm preferably
- 6+ years of relevant work experience of successfully leading and coaching analytical teams.
- Excellent understanding of consumer/ enterprise online and offline business processes.
- Results-oriented, entrepreneurial, and self-motivating.
- Ability to transform data into action.
- Extensive expertise in data modeling, both logical and physical.
- Commercial understanding of corporate and operational business issues. Strong understanding of marketing strategy, P&L management, budgeting, etc.
- Able to simplify complex domains and communicate easily.
- Experience in building up analytics teams and business intelligence organizations from the ground up.
Interested and qualified candidates should: Click here to apply online
Application Closing Date
31st March, 2022.
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